Introduction
This Privacy Policy explains how Soundverter (“we,” “us,” or “our”) collects, uses, and protects information when you visit https://soundverter.com (the “Site”) and use our services that allow users to fetch and download audio from SoundCloud (the “Service”). By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
Information We Collect
A. Information You Provide Directly
- Account & Profile Data: name, username, email address, password (hashed), and any profile details you choose to share.
- Support & Inquiry Data: messages, attachments, or other content you send to us (e.g., via contact forms or email).
B. Information We Collect Automatically
- Usage Data: pages viewed, links clicked, search queries, timestamps, referring/exit pages, and interactions with features (e.g., download attempts, errors).
- Log & Device Data: IP address, device type, browser type/version, operating system, language, and approximate location derived from IP.
- Cookies & Local Storage: session tokens, authentication state, preferences, analytics identifiers, and security cookies.
C. SoundCloud Connection Data (If You Connect)
- OAuth Tokens & Identifiers: if you connect a SoundCloud account, we receive OAuth tokens and related identifiers to authenticate and enable features.
- Content Metadata You Request: track/playlist URLs, IDs, and limited metadata needed to fulfill your request. We do not ingest your full SoundCloud library unless necessary for requested features.
D. User-Submitted Content
- Links & Inputs: track links, playlist links, and options you input to generate downloads.
- Temporary Files: We do not store any files or data on our server. All conversions and downloads are done locally in your browser’s local storage. No downloaded files or audio content are stored by us.
How We Use Information
- Provide, operate, and maintain the Service.
- Authenticate users and fulfill download requests.
- Secure and protect the Service, detect and prevent abuse or misuse.
- Improve the Service and user experience.
- Respond to inquiries and provide support.
- Send transactional emails (e.g., account verification, password resets, billing confirmations).
- Comply with applicable laws and enforce our Terms.
Payments
We use Stripe as our payment processor. When you make a payment, your payment information is provided directly to Stripe and is processed according to their Privacy Policy. We do not collect or store your full payment card details on our systems.
Data Retention
- We retain account and profile information until you request its deletion.
- We do not delete user data automatically after any set period of time.
- If you would like your data deleted, you may request this at any time.
- We do not store any downloaded or converted files on our servers. All file processing is done locally in your browser and not retained by us.
Security
- Encryption in transit (TLS).
- Access controls, least-privilege practices, and audit logging on production systems.
- Secret management for credentials; separation of environments.
- Routine updates and vulnerability remediation.
- No method of transmission or storage is 100% secure. If we learn of a breach affecting your data, we will notify you as required by law.
Your Rights & Choices
- Access and review your personal information.
- Update or correct your personal information.
- Request deletion of your account and personal data.
- To exercise these rights, email us at support@soundverter.com. We may need to verify your identity before fulfilling requests.
Children’s Privacy
The Service is not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us and we will take appropriate steps to delete it.
SoundCloud Content & User Responsibility
- Our Service facilitates downloading content from SoundCloud only at your direction. You are solely responsible for ensuring you have the rights and permissions to download, use, or share any content, and for complying with:
- SoundCloud’s terms and policies, and
- Applicable copyright and other laws.
Third-Party Links & Services
The Site may link to third-party websites, apps, or services. We are not responsible for their privacy practices. Review their policies before providing personal data.
Governing Law
This Privacy Policy and any disputes related to it are governed exclusively by the laws of the United States of America and applicable federal laws, without regard to conflict of law principles.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” will indicate the latest version. Material changes will be notified via the Site, email, or in-app notice where appropriate. Your continued use after changes means you accept the updated Policy.
Contact Us
For any questions about this Privacy Policy or your data, contact us at: support@soundverter.com